Your device
Identify the television, streaming device, phone, tablet, or computer you plan to use.
Five devices. Five focused paths.
Prepare the accepted request details, follow the numbered stages for your device family, run a playback check and use the troubleshooting sequence only when you need it.

Prepare once
Most devices need the same essentials. Prepare these items before opening the guide for your screen.
Identify the television, streaming device, phone, tablet, or computer you plan to use.
Connect the device and complete its normal system updates before installing a player.
Where applicable, confirm that the device's official app store opens and can install a compatible player.
Keep the account or playlist information supplied for your accepted Free Trial or subscription request ready on a private screen.
Choose a device family
The descriptions distinguish the five supported guide families. Device menus and compatible player availability can still vary by model and region.
TV & streaming
A focused route from Google Play access and a compatible player to account entry and the first playback check.
TV & streaming
A Fire TV-specific path through normal Appstore installation, account entry and playback testing.
TV & streaming
Four clearly separated routes for Samsung, LG webOS, Apple TV and supported MAG-style hardware.
Mobile
Choose the iPhone and iPad route or the Android route, then verify playback on the device before trying Cast or AirPlay.
Computer
Use a player from its official publisher, add the supplied format and test one stream before changing advanced settings.
Reset the filters, use the setup overview to identify the device family, or ask Support about the model you plan to use.

Troubleshooting sequence
This sequence does not solve every problem, but it helps isolate the stage that needs attention.
Ready when you are
The Free Trial uses one simultaneous connection to help you explore current availability. Plans let you choose duration and simultaneous connections; the relevant account information is supplied for an accepted request.