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Open App Store
Open App Store on the iPhone or iPad and use Search.
Mobile setup guide
Watch Kemo IPTV on a phone or tablet
Choose the iPhone and iPad route or the Android route, then verify playback on the device before trying Cast or AirPlay.
Choose the right guide
Who this guide is for
Use this guide for iPhone and iPad through App Store, or Android phones and tablets through Google Play Store. Listings and casting support can differ by device and region.
1 Device
2 Account information
3 Player setup
4 Playback test
Guided walkthrough
Review the main setup stages.
Select a stage or use Previous and Next. The complete written instructions remain directly below this overview.
Choose your device
Choose the platform installed on the phone or tablet.
Device instructions
iPhone and iPad
- 1
Open App Store
Open App Store on the iPhone or iPad and use Search.
- 2
Install a compatible player
Choose a current store-listed player that supports the supplied setup format. Source guidance includes GSE or IPTV Smarters where available.
- 3
Add the remote playlist or account
Open the matching Add user, Add playlist, or Remote playlist option and enter the supplied values exactly.
- 4
Load and test locally
Wait for categories to load, open one entry on the device, and verify controls before testing AirPlay.
- 5
Test AirPlay only when supported
If the player and receiving device both support AirPlay, put them on the same network and select the receiver. Return to direct playback if no compatible receiver appears.
Device instructions
Android phone and tablet
- 1
Open Google Play Store
Open the normal Play Store and search from the device.
- 2
Choose a compatible player
Install a store-listed player that accepts the supplied format. Source guidance includes IPTV Smarters where currently available.
- 3
Add the supplied information
Choose Add user or Add playlist, enter each supplied value, and save the private profile once.
- 4
Let categories load and test
Keep the player open for its first refresh, then test one entry and return to the guide.
- 5
Test Cast only when supported
If the player and receiving screen both support the same Cast feature, connect them to the same network and select the receiver. Compatibility is not assumed for every combination.
Playback checkpoint
Test your setup
Complete a short check before changing player settings or adding the account again.
- 1
Confirm the saved profile loads categories on the phone or tablet.
- 2
Test one entry directly on the mobile device before casting.
- 3
If using AirPlay or Cast, confirm both devices are on the same network and stop the test from the player when finished.
Common problems
Troubleshooting
Work through the relevant checks in order. If the problem continues, share the device model, player name, and exact on-screen message with Support without exposing account details.
The account details are not accepted
Confirm the setup method matches the supplied fields, paste each value again without spaces, and keep the credentials out of screenshots or public messages.
Categories remain in a loading state
Keep the app open on Wi-Fi, restart it once, and refresh the saved profile. Check available storage if the app closes during loading.
Playback pauses or mobile data use is high
Use a stable Wi-Fi connection for longer viewing, pause large downloads, and review the player’s own stream-quality control where available.
AirPlay or Cast cannot find the screen
Confirm both devices use the same network and that the receiving screen supports the matching feature. Not every player, phone, or TV combination supports casting.
The app closes or freezes
Update the app from the official store, restart the device, and check free storage. Reinstall only if the supplied account details are still available.
Audio continues after leaving the app
Return to the player, stop playback, and then close the app through the normal app switcher.
Device questions
Frequently asked questions
Should I test on the phone before casting?
Yes. First confirm that the account loads and playback works directly on the phone or tablet. Then test AirPlay or Cast only if both devices support it.
Can the same instructions be used on iPhone and Android?
The account information is used in a similar way, but the app stores, player listings, permissions, and casting controls differ. Follow the matching platform section.
Ready when you are
Request a Free Trial or choose a plan, then follow the guide for your device.
The one-connection Free Trial can help you explore current availability. Plans let you choose duration and simultaneous connections; account information is supplied for the accepted request.